Shipping policy
Shipping Policy
Welcome to Radiant Rainbow! We aim to provide you with a seamless shopping experience, including clear information about shipping. Below are the details of our shipping policy.
Processing Time
- Orders are processed within 1-5 business days after payment is received.
Shipping Times
As a dropshipping store, shipping times may vary depending on your location and the supplier's warehouse. Below are estimated delivery times:
| Region | Estimated Delivery Time |
|---|---|
| United States | 7-10 business days |
| Canada | 10-20 business days |
| Europe | 10-20 business days |
| Australia | 10-20 business days |
| Other International | 15-20 business days |
Note: Delivery times are estimates and can be affected by factors such as customs delays or carrier logistics.
Shipping Fees
- Standard Shipping: Free for orders over $100 (or specify flat rate if applicable).
- Express Shipping: [Specify cost or mention availability if applicable].
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your package using the provided link. Please note:
- It may take 3-7 business days for tracking information to update.
- If you do not receive tracking details within this timeframe, contact our support team at [Your Support Email].
Multiple Shipments
- If your order includes multiple items, they may arrive in separate packages due to being sourced from different suppliers. Each shipment will have its own tracking number.
Shipping Delays
Occasionally, shipping delays may occur due to unforeseen circumstances (e.g., customs processing, global disruptions). We appreciate your patience in such cases and are committed to resolving any issues promptly.
Lost or Stolen Packages
- We are not responsible for lost or stolen packages marked as delivered by the carrier.
- If you experience this issue, please contact the shipping carrier directly. For additional assistance, reach out to us at radiantrainbowhenre@gmail.com.
Customs and Import Taxes
- International customers are responsible for any customs duties, taxes, or additional fees imposed by their country.
- We recommend contacting your local customs office for more information.
Returns and Refunds
For information about returns or refunds, please see our [Returns Policy]
Contact Us
For questions or concerns regarding shipping, feel free to contact us:
- Email: radiantrainbowhenre@gmail.com
Thank you for shopping with us!